Following on from the article on our main website re: Arriva Buses – we experienced first hand the incompetence of one of its drivers on Thursday 16 February.
The No.91 16:40 Woking-Knaphill departed five minutes late because the driver decided he wanted to smoke.
Enroute he left a woman behind at Sythwood who had just made it to the bus stop in time but he then refused to open the doors for her.
Even worse was yet to come: A wheelchair bound person was waiting at a bus stop opposite the Fox & Flowerpot pub in Goldsworth Park and the driver deliberately refused to to stop and let him on, that is until forced to stop by three passengers already on board.
Following much commotion the bus carried on to Knaphill village where most passengers including the disabled man finally alighted.
The bus driver late 50s/early 60s, bald with gaunt features is believed to have been with the company a number of years. Given the bus timetable and bus number [4018] we are hoping his bosses will be able to identify him.
This has prompted us to contact Arriva on the number they have made available, the problem though has been getting through to an actual person to lodge a complaint!
Please let us know if you have had any similar experiences whilst travelling with Arriva !


